Staff Directory

Maureen Sylvia Armstrong, CIC
President/CEO
Email: marmstrong@sylviainsurance.com
Phone: (508) 742-9249
Fax: (508) 742-9349

Raymond F. Armstrong, CPA, CIC, CWCA
Vice President
Email: rarmstrong@sylviainsurance.com
Phone: (508) 742-9220
Fax: (508) 742-9320

John R. Beauregard, CIC, LIA
Vice President
Email: jbeauregard@sylviainsurance.com
Phone: (508) 742-9228
Fax: (508) 742-9328

Jessica Bussiere
Quality Control Processor
Email: jbussiere@sylviainsurance.com
Phone: (508) 742-9239
Fax: (508) 742-9339

Gorete M. Cadieux, CISR, CPIW
Personal Lines Account Executive
Email: gcadieux@sylviainsurance.com
Phone: (508) 742-9224
Fax: (508) 742-9324

Beth Sylvia Caldwell, CIC
Vice President/COO
Email: bcaldwell@sylviainsurance.com
Phone: (508) 742-9222
Fax: (508) 742-9322

Lori Dumas
Receptionist
Email: ldumas@sylviainsurance.com
Phone: (508) 742-9250
Fax: (508) 742-9350

Lynne M. Ciano, CPIW
Commercial Lines Account Manager
Email: lciano@sylviainsurance.com
Phone: (508) 742-9233
Fax: (508) 742-9333

Jada Duarte, CISR
Personal Lines Account Manager
Email: jduarte@sylviainsurance.com
Phone: (508) 742-9217
Fax: (508) 742-9317

Cary Francis
Account Executive
Email: cfrancis@sylviainsurance.com
Phone: (508)742-9254
Fax: (508) 742-9354

Kathy Fuller, CISR
Commercial Lines Account Manager
Email: kfuller@sylviainsurance.com
Phone: (508) 742-9216
Fax: (508) 742-9316

Tami Furtado
Personal Lines Account Manager
Email: tfurtado@sylviainsurance.com
Phone: (508) 742-9288
Fax: (508) 742-9388


Ed Glicksman
Account Executive
Email: eglix@sylviainsurance.com
Phone: (508) 742-9244
Fax: (508) 742-9344

Paula Gomes, CISR
Personal Lines Account Manager
Email: pgomes@sylviainsurance.com
Phone: (508) 742-9219
Fax: (508) 742-9319

Ramon Gomes, CISR
Broker
Email: rgomes@sylviainsurance.com
Phone: (508) 742-9246
Fax: (508) 742-9346

Deborah Goncalves, CISR

Personal Lines Account Manager
Email: dgoncalves@sylviainsurance.com
Phone: (508) 742-9226
Fax: (508) 742-9326

Julia Jennings, RHU, LIA
Employee Benefits Vice President
Email: jjennings@sylviainsurance.com
Phone: (508) 742-9234
Fax: (508) 742-9334

Marlene M. Kalisz
Director of Client Services and Staff Development
Email: mkalisz@sylviainsurance.com
Phone: (508) 742-9232
Fax: (508) 742-9332

Thomas Kelleher

Claims Executive
Email: tkelleher@sylviainsurance.com
Phone: (508) 742-9214
Fax: (508) 742-9314

Janet Kuthan, CISR
Senior Quality Control Specialist
Email: jkuthan@sylviainsurance.com
Phone: (508) 742-9215
Fax: (508) 742-9315

Denise Levesque
Systems Specialist
Email: dlevesque@sylviainsurance.com
Phone: (508) 742-9223
Fax: (508) 742-9323

Lubelia Lima, CISR
Personal Lines Account Manager
Email: llima@sylviainsurance.com
Phone: (508) 742-9238
Fax: (508) 742-9338

Biff MacLean
Broker
Email: wmaclean@sylviainsurance.com
Phone: (508) 742-9227
Fax: (508) 742-9327

Stephen Mitchell
Business Development Executive
Email: smitchell@sylviainsurance.com
Phone: (508) 742-9285
Fax: (508) 742-9385

Marie E. Monteiro
Commercial Lines Account Manager
Email: mmonteiro@sylviainsurance.com
Phone: (508) 742-9221
Fax: (508) 742-9321

Zenaide Noia, CISR, AAI
Quality Control Specialist
Email: znoia@sylviainsurance.com
Phone: (508) 742-9229
Fax: (508) 742-9329

Sandra Owens, CISR, CPIW
Commercial Lines Account Manager
Email: sowens@sylviainsurance.com
Phone: (508) 742-9231
Fax: (508) 742-9331

Bob Pappas
Account Executive
Email: rpappas@sylviainsurance.com
Phone: (508) 742-9287
Fax: (508) 742-9387

Nicholas Pappas
Account Executive
Email: npappas@sylviainsurance.com
Phone: (508) 742-9241
Fax: (508) 742-9341

Linda Patistea, CISR
Quality Control Processor
Email: lpatistea@sylviainsurance.com
Phone: (508) 742-9236
Fax: (508) 742-9336

Nick Petronelli, CRPC, CMFC 
Account Executive
Email: npetronelli@sylviainsurance.com
Phone: (508) 742-9284
Fax: (508) 742-9384

Lauren Pimental
Events Coordinator
Email: events@sylviainsurance.com
Phone: (508) 742-9256
Fax: (508) 742-9356

Dana Rainha
Personal Lines Account Manager
Email: drainha@sylviainsurance.com
Phone: (508) 742-9286
Fax: (508) 742-9386

Denise Rego, CISR

Quality Manager
Email: drego@sylviainsurance.com
Phone: (508) 742-9213
Fax: (508) 742-9313

Janet Rioux, CISR

Commercial Lines Account Manager
Email: jrioux@sylviainsurance.com
Phone: (508) 742-9240
Fax: (508) 742-9340

Erica Silva
Financial Services & Benefits Account Administrator
Email: esilva@sylviainsurance.com
Phone: (508) 742-9289
Fax: (508) 742-9389

Rosemarie Soares, RHU, REBC
Financial Services & Benefits Account Manager
Email: rsoares@sylviainsurance.com
Phone: (508) 742-9230
Fax: (508) 742-9330

Cindy Sylvia, CISR
Claims Supervisor
Email: csylvia@sylviainsurance.com
Phone: (508) 742-9237
Fax: (508) 742-9337

Karen Sylvia
Personal Lines Account Manager
Email: ksylvia@sylviainsurance.com
Phone: (508) 742-9242
Fax: (508) 742-9342

Vincent P. Sylvia, CIC, LIA
Director
Email: vsylvia@sylviainsurance.com
Phone: (508) 742-9218
Fax: (508) 742-9318

Jo Ann Tavares, CIC
Commercial Lines Account Manager
Email: jtavares@sylviainsurance.com
Phone: (508) 742-9235
Fax: (508) 742-9335

Paula Tavares
Financial Services Client Manager
Email: ptavares@sylviainsurance.com
Phone: (508) 742-9212
Fax: (508) 742-9312

Kathleen Volterra

Customer Relations Specialist
Email: kvolterra@sylviainsurance.com
Phone: (508) 742-9210
Fax: (508) 742-9310

Jill W. White
Commercial Lines Account Executive
Email: jwhite@sylviainsurance.com
Phone: (508) 742-9243
Fax: (508) 742-9343

Ellen Woods
Account Executive, CLU, LTCP
Email: ewoods@sylviainsurance.com
Phone: (508) 742-9218
Fax: (508) 742-9318